Form generators
Free Customer Satisfaction Form Generator
Create a customer satisfaction survey with a five-point rating and an improvement question. Export HTML or React and measure CSAT from the responses.
How to use this tool
- Keep the satisfaction dropdown on a five-point scale so results feed a CSAT score.
- Rename the improvement question to fit the product or service you are asking about.
- Export the form and connect an endpoint, then total the responses with the CSAT calculator.
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Open tool ↗Frequently asked questions
Customer satisfaction form generator
questions.
How do I make this customer satisfaction form actually send submissions?
The exported code posts to a placeholder endpoint. Create a free Form Koi form, copy its endpoint into the form action, and submissions arrive in your inbox and in the Form Koi dashboard with spam filtering included.
Can I style the exported form to match my site?
Yes. Pick one of the style presets before exporting, then edit the CSS or replace the class names. The markup uses plain labels, inputs and fieldsets with no framework dependency.
How do I turn responses into a CSAT score?
Count the responses marked satisfied or very satisfied, divide by the total and multiply by one hundred. The CSAT calculator does the arithmetic for you.
Is anything I enter saved or sent to Form Koi?
No. Everything you type or upload stays in this browser tab and is processed locally. Copy or download anything you want to keep before leaving the page.
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